Privacy Policy

Privacy Policy

Mzansi Motive (“we”, “us”) respects your privacy and is committed to protecting your personal information in line with South Africa’s Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, why, and your rights.

Information we collect

  • Order & account details: name, email, delivery and billing address, and phone number.
  • Payment information: processed securely by our payment providers. We do not store your full card details.
  • Technical data: device, browser and usage information collected via cookies to run and improve the store.

How we use your information

  • To process, fulfil and deliver your orders;
  • To communicate with you about orders, support and (with consent) marketing;
  • To prevent fraud and keep the store secure;
  • To meet our legal and tax obligations.

Sharing your information

We only share personal information with parties who help us run the store — such as our e-commerce platform (Shopify), payment processors, and delivery couriers — and only to the extent needed to fulfil your order. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, understand site usage, and improve your experience. You can control cookies through your browser settings; disabling some may affect site functionality.

Data security & retention

We apply reasonable technical and organisational measures to protect your information, and retain it only as long as necessary for the purposes above or as required by law.

Your rights under POPIA

You have the right to access, correct, or request deletion of your personal information, and to object to certain processing. To exercise these rights, email lucky.mahada@gmail.com.

Information Officer

Our Information Officer can be reached at lucky.mahada@gmail.com for any access, correction or deletion request. If you believe we have not handled your information lawfully, you may lodge a complaint with the Information Regulator (South Africa).

Updates

We may update this policy from time to time. The latest version will always be available on this page.